If the system that you use does not allow to insert codes that have <script> tags – use this version instead: (function(){var s = document.body.appendChild(document.createElement(‘script’));s.setAttribute(‘data-trackduck-id’,”PROJECT ID GOES HERE”);s.src=’https://cdn.trackduck.com/toolbar/prod/td.js’;})(); Replace PROJECT ID GOES HERE with your TrackDuck project ID field from the regular script. Do you still have some questions? Drop us a line [email protected] and we’ll […]
Category: TrackDuck Website Widget
TrackDuck toolbar functionality
This helpdesk article explains main functionality of Trackduck toolbar. Create new task button lets you create new tasks Show list button lets you to see the list of taks you have on your webiste. You can also choose filtering options so you could see closed tasks or tasks that are assigned to you. Project sharing […]
TrackDuck toolbar browser support matrix
You can find the latest version that we have tested with in the table below. If TrackDuck worked with previous version it should work with later versions as well. Edge IE Firefox Chrome Safari Opera iOS safari Opera mini Android Chrome for android 45 4.1 8 40 46 4.3 48 […]
Adding your comments on any website
If you want to add comments on a particular website, please, follow these steps: 1. You have to have installed either TrackDuck code into your website (the instruction of how to do that is here) or TrackDuck extension (the instruction of how to do that is here). 2. Add the URL of the web site on which you […]
Enabling TrackDuck visitors feedback button on your website
If you enable Visitor Feedback button in your TrackDuck project, any visitor who comes to your website will be able to leave feedback, mark issues or bugs. The feedback will be sent to your TrackDuck dashboard with screenshot, user information and technical details attached automatically. You can see how this button works on our landing page http://trackduck.com . It can also […]
Customizing TrackDuck visitors feedback button
If you enable visitors feedback button in your TrackDuck project, then any visitor of you web page will be able to mark a place anywhere in the web site and leave comments. For a visitor feedback to work you have to have the TrackDuck code snippet installed on your website. Read how to install it here […]
Specifying additional attributes in TrackDuck script tag
If you have any additional data regarding your customers, TrackDuck allows you to add it and customize in TrackDuck. You are able to specify additional attributes in TrackDuck script tag that you have embedded to your website like data-trackduck-custom-your_custom_data_key and see your_custom_data_key and its value on issue details, for instance: Your embedded code will look […]