TrackDuck payment options

These are the payment options that you can use for your TrackDuck subscription: VISA Credit Cards Mastercard Credit Cards American Express If you have any issues with payments make sure to check this helpdesk article or contact support at [email protected]

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TrackDuck plans and pricing

TrackDuck is pricing is based on number of active projects that your company needs. Project is a task list that can be connected to any number of URLs or Images. However, all tasks created on those URLs and images go to the same task list/project. You can subscribe to one of these plans in TrackDuck […]

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How to cancel TrackDuck subscription?

First of all we are really sorry to see you go. Do let us know if there’s something that we could do to improve your experience. Here’s how you cancel your TrackDuck subscription: You need to be an Oranization Administrator to do that. If don’t have this access, please ask your organization administrator to cancel […]

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InVision + TrackDuck FAQ

TackDuck is joining InVision – here is the full acquisition announcement. Some answers to the questions that you might have. Have other questions? Ping us in the comments please! Is TrackDuck closing after joining InVision? Nope, it’s business as usual. All TrackDuck features, integrations and support will continue working as always. Will TrackDuck pricing change? Pricing will […]

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Payment issues and recommendations

Here listed are the main recommendations if you are experiencing problems while trying to pay for TrackDuck subscription. Please, read the following cases and take the necessary steps. Also please get in touch with us if you still have any problems at [email protected] Error while processing the payment Can’t pay with Credit Card Error while processing […]

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How to manage Organizations and Teams

Organization accounts Creating new organization Switching between organizations Changing organization settings Organization Administrators Billing and Payment Settings Invoices Custom Branding Settings   1. Creating a new Organization Open TrackDuck application, In top left menu select ‘New Organization’ in the drop down menu, Enter organization name and submit new organization.   2. Switching between Organizations Open […]

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Referral Program

Get PREMIUM TrackDuck $19.00 monthly plan for FREE – 1 month for every registered friend! We have started a program for you and your friends to get more from TrackDuck than ever before. Now you can benefit from introducing TrackDuck to your friends. With the friend referral program you will get 1 month of the […]

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What are technical reports?

Technical report presents technical information of a screenshot taken automatically with TrackDuck , e.g.: version of a browser extension OS screen resolution Do you still have some questions? Drop us a line at [email protected] and we’ll answer them all.

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What are comments?

With TrackDuck you can leave comments: on images of any format anywhere on websites in your projects if you have enabled anonymous feedback button, any visitor of your website can leave comments anywhere on the website that only you will see Just hit or select a target area and you will be presented with a […]

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