TrackDuck for Shopify websites

Shopify blocks the use of TrackDuck extension due to their Content Security Policy. To install TrackDuck to your Shopify website you’ll need to: 1.  Copy your TrackDuck JavaScript code snippet from your Project Settings>Installation. Note that all TrackDuck projects have an unique code. 2. You need to take this code and add it to one of […]

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Can’t use script tags in webpage

If the system that you use does not allow to insert codes that have <script> tags – use this version instead: (function(){var s = document.body.appendChild(document.createElement(‘script’));s.setAttribute(‘data-trackduck-id’,”PROJECT ID GOES HERE”);s.src=’https://cdn.trackduck.com/toolbar/prod/td.js’;})(); Replace PROJECT ID GOES HERE with your TrackDuck project ID field from the regular script. Do you still have some questions? Drop us a line at contact@trackduck.com and we’ll […]

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Installation issues and recommendations for Chrome browser extension

The following are recommendations if you are experiencing problems while installing or after the installation of TrackDuck extensions for Chrome. Please, read the following cases and take the necessary steps.   1. Please, enable cookies in your Chrome browser (go to Menu on the right corner above, Settings, + Show advanced settings below, in the Privacy section click […]

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Attributing websites with the same URL to different projects

Here are listed  types of URL addresses that you can add to TrackDuck projects and customize their workings in TrackDuck. TrackDuck attributes URL addresses to projects according to an exact URL address that has been added to a project. For instance: If trackduck.com is added to a project, all other websites containing trackduck.com, e.g. www.help.trackduck.com, http://help.trackduck.com/wp-admin, www.blog.trackduck.com, etc. will […]

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Installation issues and recommendations for Firefox browser extension

The following are recommendations if you are experiencing problems while installing or after the installation of TrackDuck extension for Firefox. Please, read the following cases and take the necessary steps. In Firefox extensions are called add-ons. 1. If you have installed TrackDuck Firefox extension successfully, but cannot see it in the toolbar as it is shown in the […]

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Using TrackDuck extension vs. embedding JavaScript code in to your website

There are two ways of how you can work with TrackDuck:   Installing TrackDuck browser extension Installing TrackDuck browser extension is an easy way so start working with TrackDuck. TrackDuck has extensions for Google Chrome, Mozilla Firefox and Safari. Having any of the extension installed increases quality of screenshots taken of images and websites of your projects […]

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Installing TrackDuck extension on Google Chrome/Mozilla Firefox/Safari browsers

If you want to install TrackDuck extension on Google Chrome, Mozilla Firefox or Safari browsers, please, follow these steps: 1. Go to your TrackDuck account, select a project, Project Settings>Installation and press on the Google Chrome logo (or the logo of the other browser respectively)  under the inscription Or install a browser extension.   If you install the Google Chrome extension, you […]

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Installing TrackDuck code into your website

If your want to install TrackDuck code into your website, please, follow these steps: 1. Go to your TrackDuck Project Settings>Installation and copy the script code from the field Insert this code into a website.   2. Insert this code into each page of your website before or at the end of the </body> tag. Just like you […]

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