Add New Project in TrackDuck

Here’s how to add a new project in TrackDuck You have to be an Organization Administrator to do this. If you don’t have this access ask your Organization Administrator to create a new project for you or add you as an Organization Administrator. 1. Press New Project button in the left side of the dashboard2. […]

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Add New Team in TrackDuck

Here’s how add new team in TrackDuck You have to be an Organization Administrator to do this. If you don’t have this access ask your Organization Administrator to create a new team for you or add you as an Organization Administrator. 1. Press New Team button in the left side of the dashboard. 2. Enter a new […]

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How to set the default assignee?

The Default Assignee is a team member that gets all new tasks assigned to him/her by default. Every TrackDuck project can have a different Default Assignee. You can set the Default Assignee in TrackDuck Project Settings>Setup. Choose a person from the dropdown list to make that person a default assignee. All tasks created in this project […]

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How to filter tasks?

Select the filter menu in the top-right part of TrackDuck dashboard. The filter menu has these settings: Filter by assignee. If you select a teammate it will only show tasks that are assigned to that person Show only priority. It will only show tasks that are set as priority in TrackDuck Created by me. It […]

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TrackDuck Project Setup / Settings

TrackDuck project Setup can be managed by your Team Administrator. If you don’t have such access please ask your Team Administrator to do the settings for you or set you as Team Administrator. In Project Settings>Setup you can: Change project name Add or remove URLs Set default assignee Transfer project to another team Delete or […]

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Add new Organization Administrator

Organization Administrators have access to all features in TrackDuck organization. We recommend to provide this access to teammates who manage your TrackDuck account and always have to add new projects, teams or users. You have to be an Organization Administrator in TrackDuck to do this. If you don’t have this access, please, ask your current […]

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User Management in Organization

All of your projects and teams belong to organization. Organization is a company account for which a company is billed. You can find other articles in our helpdesk which cover organization, team and project management. This article covers: Active organization members Invited organization members How to invite new organization members How to invite new organization administrators […]

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Using TrackDuck extension vs. embedding JavaScript code in to your website

There are two ways of how you can work with TrackDuck: Installing TrackDuck browser extension Installing TrackDuck browser extension is an easy way so start working with TrackDuck. TrackDuck has extensions for Google Chrome and Safari. Having any of the extension installed increases quality of screenshots taken of images and websites of your projects in TrackDuck. The instruction […]

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Adding your comments on any website

If you want to add comments on a particular website, please, follow these steps: 1. You have to have installed either TrackDuck code into your website (the instruction of how to do that is here) or TrackDuck extension (the instruction of how to do that is here). 2. Add the URL of the web site on which you […]

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Installing TrackDuck extension on Google Chrome/Safari browsers

If you want to install TrackDuck extension on Google Chrome and Safari browsers, please, follow these steps: 1. Go to your TrackDuck account, select a project, Project Settings>Installation and press on the Google Chrome logo (or the logo of the other browser respectively)  under the inscription Or install a browser extension.   If you install the Google Chrome extension, you are directed to the Chrome […]

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