There are three types of user roles in TrackDuck:

  1. Administrator
    Has full rights to manage all possible settings: invite and manage users, view feedback from other users, set-up integrations.
  2. Contributor
    Can view feedback from other users, change statuses of comments, etc.  Contributor can not invite new users.
  3. Reporter
    Reporter can create tasks and see tasks that are assigned to them.We recommend to set this role for users who do not belong to your team, e.g. clients or freelancers. Here is a short video that explains how reporter role works, feel free to share it with new users.

You can see full user permission list here.

 

Administrators can invite new users by email or by a permalink from TrackDuck Team Settings

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or toolbar:

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User permission chart

IN A TEAM
Organization Manager Administartor Contributor Reporter
Add New Team YES NO NO NO
Update Team Settings YES YES NO NO
Remove Team YES NO NO NO
Add new team member YES YES NO NO
Update team members YES YES NO NO
Remove team member YES YES NO NO
Add new project YES NO NO NO
Update project settings YES YES NO NO
Remove project YES YES NO NO
Add new mockup YES YES YES NO
Update mockup settings YES YES YES NO
Remove mockup YES YES YES NO
Add New Issue YES YES YES YES
Update issue YES YES YES YES
Remove Issue YES YES YES NO
Comment on Issue YES YES YES YES
Add New Organization YES NO NO NO
Update Current Organization YES NO NO NO
Remove Current Organizatation YES NO NO NO

Do you still have some questions? Drop us a line at contact@trackduck.com and we’ll answer them all.