There are three types of user roles in TrackDuck:
Has full rights to manage all possible settings: invite and manage users, view feedback from other users, set-up integrations.
Can view feedback from other users, change statuses of comments, etc. Contributor can not invite new users.
Reporter can create tasks and see tasks that are created by them. We recommend to set this role for users who do not belong to your team,
e.g. clients or freelancers. Here is a short video that explains how reporter role works, feel free to share it with new users.
You can see full user permission list here.
Administrators can invite new users by email or by a permalink from TrackDuck Team Settings
|IN A TEAM|
|Add New Team||YES||NO||NO||NO|
|Update Team Settings||YES||YES||NO||NO|
|Add new team member||YES||YES||NO||NO|
|Update team members||YES||YES||NO||NO|
|Remove team member||YES||YES||NO||NO|
|Add new project||YES||NO||NO||NO|
|Update project settings||YES||YES||NO||NO|
|Add new mockup||YES||YES||YES||NO|
|Update mockup settings||YES||YES||YES||NO|
|Add New Issue||YES||YES||YES||YES|
|Comment on Issue||YES||YES||YES||YES|
|Add New Organization||YES||NO||NO||NO|
|Update Current Organization||YES||NO||NO||NO|
|Remove Current Organizatation||YES||NO||NO||NO|
Do you still have some questions? Drop us a line at [email protected] and we’ll answer them all.