Installation issues and recommendations for Chrome browser extension

The following are recommendations if you are experiencing problems while installing or after the installation of TrackDuck extensions for Chrome. Please, read the following cases and take the necessary steps.   1. Please, enable cookies in your Chrome browser (go to Menu on the right corner above, Settings, + Show advanced settings below, in the Privacy section click […]

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Image / mockups settings

You can adjust Settings of each image/mockup in TrackDuck. In order to do that, follow these steps:   1. Go to your TrackDuck account, select a project, then the Images section.   2. Mouse over the image and press the gear icon. 3. Now you can select: the background colour in which your image will be displayed […]

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ModX Integration Setup

If you want to integrate TrackDuck with ModX, you need to download and install TrackDuck plugin for ModX. You can download plugin from here. Do you still have some questions? Drop us a line at [email protected] and we’ll answer them all.

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WordPress Integration Setup

If you want to integrate TrackDuck with WordPress, you need to download and install TrackDuck plugin for WordPress. You can find the plugin here, or just click Plugins / Add new in your WordPress admin panel and search by keyword TrackDuck Installation: Find and install from your WordPress admin or download plugin archive unzip and upload trackduck directory to […]

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Exception list of firewall IPs

There is a list of IP addresses for firewall white-list. If you see a constant loader in TrackDuck and use firewalls, add the following IP’s to your firewall exception list. 34.206.193.130 52.4.48.60 52.4.48.60 This is necessary in case your company is only providing you an access to particular websites and you need to have an access […]

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Custom branding

Custom branding (also called white-labeling) refers to a process when a product produced by one company is re-branded in order to make it appear as a product of another company. You can do custom branding on all TrackDuck services with the 15 or 50 project plans. If you enable custom branding feature and upload a logo of […]

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Attributing websites with the same URL to different projects

Here are listed  types of URL addresses that you can add to TrackDuck projects and customize their workings in TrackDuck. TrackDuck attributes URL addresses to projects according to an exact URL address that has been added to a project. For instance: If trackduck.com is added to a project, all other websites containing trackduck.com, e.g. www.help.trackduck.com, http://help.trackduck.com/wp-admin, www.blog.trackduck.com, etc. will […]

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GitHub Integration Setup

Before integrating TrackDuck with GitHub you have to have at least one project in TrackDuck and at least one repository in GitHub. If you do not have any projects in TrackDuck yet, then add your first project; also, if you do not have any repositories in GitHub yet, then create your first repository and then […]

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