Using TrackDuck extension vs. embedding JavaScript code in to your website

There are two ways of how you can work with TrackDuck: Installing TrackDuck browser extension Installing TrackDuck browser extension is an easy way so start working with TrackDuck. TrackDuck has extensions for Google Chrome and Safari. Having any of the extension installed increases quality of screenshots taken of images and websites of your projects in TrackDuck. The instruction […]

Read More

Adding your comments on any website

If you want to add comments on a particular website, please, follow these steps: 1. You have to have installed either TrackDuck code into your website (the instruction of how to do that is here) or TrackDuck extension (the instruction of how to do that is here). 2. Add the URL of the web site on which you […]

Read More

Installing TrackDuck extension on Google Chrome/Safari browsers

If you want to install TrackDuck extension on Google Chrome and Safari browsers, please, follow these steps: 1. Go to your TrackDuck account, select a project, Project Settings>Installation and press on the Google Chrome logo (or the logo of the other browser respectively)  under the inscription Or install a browser extension.   If you install the Google Chrome extension, you are directed to the Chrome […]

Read More

Installing TrackDuck code into your website

If your want to install TrackDuck code into your website, please, follow these steps: 1. Go to your TrackDuck Project Settings>Installation and copy the script code from the field Insert this code into a website.   2. Insert this code into each page of your website before or at the end of the </body> tag. Just like you […]

Read More

Adding a new website to your project

If you want to add a new (one more) website to your project, please, follow these steps: 1. Go to your TrackDuck account, select a project in which you want to add a new website. Then go to Project Settings>Setup 2.  In the field  Add URL paste the URL of the website that you want to add to […]

Read More

Specifying additional attributes in TrackDuck script tag

If you have any additional data regarding your customers, TrackDuck allows you to add it and customize in TrackDuck. You are able to specify additional attributes in TrackDuck script tag that you have embedded to your website like data-trackduck-custom-your_custom_data_key and see your_custom_data_key and its value on issue details, for instance:   Your embedded code will look […]

Read More