If you have any additional data regarding your customers, TrackDuck allows you to add it and customize in TrackDuck.

You are able to specify additional attributes in TrackDuck script tag that you have embedded to your website like data-trackduck-custom-your_custom_data_key and see your_custom_data_key and its value on issue details, for instance:

 

Your embedded code will look like:

<script src="”//tdcdn.blob.core.windows.net/toolbar/assets/prod/td.js”" async="”“" data-trackduck-id="”YOUR_PROJECT_ID”" data-trackduck-custom-your_first_custom_data_key="”some" data-trackduck-custom-your_second_custom_data_key="”some"></script>

 

 

Every additional parameter will start with data-trackduck-custom-

There is an example of how TrackDuck uses the embedded code for binding visitors custom data:

<script src="”https://tdcdn.blob.core.windows.net/toolbar/assets/prod/td.js”" async="”“" data-trackduck-id="”xxxxxxx”" data-trackduck-custom-user_name="”{{user.name.full}}”" data-trackduck-custom-user_email="”{{user.email}}”" data-trackduck-custom-user_id="”{{user._id}}”"></script>