What are technical reports?

Technical report presents technical information of a screenshot taken automatically with TrackDuck , e.g.: version of a browser extension OS screen resolution Do you still have some questions? Drop us a line at [email protected] and we’ll answer them all.

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What are comments?

With TrackDuck you can leave comments: on images of any format anywhere on websites in your projects if you have enabled anonymous feedback button, any visitor of your website can leave comments anywhere on the website that only you will see Just hit or select a target area and you will be presented with a […]

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What are integrations?

TrackDuck works as a complementary tool to various project management tools, collaboration platforms and content management systems. The list of integrations that TrackDuck supports is being currently updated. You can find it here.   Do you still have some questions? Drop us a line at [email protected] and we’ll answer them all.    

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What are tasks?

Tasks indicate that either you or any other user has marked an issue and left a comment anywhere on an image or on a website of a project. You can hit a task and work further on it commenting and attaching files. Tasks can be assigned to team members. TrackDuck tasks list in the dashboard: TrackDuck task […]

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What are projects?

Projects are where your all information is stored: tasks, comments, screenshots, etc. Projects can be connected to any number URLs or images. However all tasks created on those images will be sent to that single project. TrackDuck project list Do you still have some questions? Drop us a line at [email protected] and we’ll answer them all.

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Our support

Do not hesitate to contact us! Any questions or bug reports are more than welcome, we take all support requests very seriously. Our support covers all TrackDuck users no matter what plans they use. Please contact us via messenger in the TrackDuck application dashboard. Just hit a question mark in a yellow circle on the right corner and type […]

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What are images and mockups?

You can upload and manage any images of any format (designs, mockups, etc.) in TrackDuck. Just drag & drop them in an empty field in the section Images. Work with images or mockups in TrackDuck: present and share images and mockups with your colleagues or clients select an area and leave comments precisely where you want […]

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What are contributors?

Contributors are participants in a project. They are allowed to create issues and leave comments. You can find users and their roles in projects in the section Settings, the sub-section Users and roles.   There are three types of user roles in TrackDuck: Administrator Has full rights to manage all possible settings: invite and manage users, view feedback from […]

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What is a feedback button?

 TrackDuck visitor feedback button is a means for any visitor of a website to leave comments anywhere in a website that only the administrator of a project in TrackDuck will see. The button looks like this though can be customized according to your needs:     Once a visitor clicks on the button, he or she […]

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Making screenshots in TrackDuck

Screenshots are images captured with TrackDuck, namely images representing parts of mockups or websites of your projects. In TrackDuck screenshots are taken automatically pointing to or selecting an area. Once the target area is selected, a user is presented with a field to leave a comment which can be complemented with other screenshots of the same image or website […]

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